These Terms of Service are an agreement between you and HudsonHost. By creating an account, ordering a service, using the AI Website Builder, or otherwise using HudsonHost, you agree to these terms and our Privacy Policy. If you use HudsonHost for an organization, you confirm that you have authority to accept these terms for that organization.
1. Services and accounts
HudsonHost may provide AI website-building tools, website hosting, KVM virtual private servers, domain registration and transfer services, DNS management, account management, billing, and support. Features may change as HudsonHost develops. You must provide accurate information, protect your credentials, and promptly notify us of suspected unauthorized access.
Freemium AI Builder use does not require an account. Guest projects use a browser cookie and may remain available for up to 400 days, but browser storage can be cleared or become unavailable, so you are responsible for downloading important work or saving it to an account. New accounts require verification. Email verification is available, and text verification may be offered at signup when enabled.
2. Acceptable use and content restrictions
You may not use HudsonHost for anything illegal. You are responsible for researching and complying with the laws that apply to your content, business, visitors, and activities, including the laws of California, where HudsonHost servers are located. You may not use the services to facilitate fraud, malware, unauthorized access, phishing, exploitation, trafficking, intellectual-property infringement, threats, harassment, nonconsensual intimate content, child sexual abuse material, or attacks on other systems.
You must have the rights and permissions needed for all content you upload, generate, publish, or distribute. HudsonHost may suspend, restrict, preserve, or remove content or services when reasonably necessary to address abuse, security threats, legal process, payment issues, or violations of these terms.
3. AI Website Builder
AI output can contain mistakes, incomplete information, or material similar to existing content. You must review generated websites for accuracy, accessibility, security, legality, licenses, and suitability before publishing them. You retain rights you already hold in your prompts and uploaded materials. Subject to applicable law and third-party rights, you may use and download generated website output. Do not submit confidential information or personal information you lack permission to process.
4. Hosting, VPS, domains, and DNS
Resource limits, supported software, backups, availability, and management responsibilities depend on the selected service. You are responsible for maintaining your own current backups unless a service description expressly says otherwise. VPS customers are responsible for server administration, software updates, access controls, and content unless a managed service is expressly purchased.
Domain registrations and transfers depend on registry and registrar availability, policies, verification, and fees. A search result is not a guarantee that a domain can be registered. Basic privacy and DNS management are included where supported. Advanced privacy is optional at $5 per domain each year and blocks additional WHOIS details where registrar and registry rules permit. You remain responsible for accurate registrant information and timely renewal.
5. Security Compromise and Malware Response
If we confirm or reasonably determine that an account has been compromised, infected, or is otherwise creating a risk to server stability, network reputation, other customers, or data integrity, HudsonHost and Web Host Pro may temporarily suspend, isolate, restrict, or otherwise secure the affected account without prior notice.
We may preserve existing backups, snapshots, or other recovery points when necessary to prevent known-good copies from being overwritten or contaminated.
When practical, we may attempt limited malware cleanup if the compromise is confined to identifiable malicious files and the likely entry point can be reasonably determined. Cleanup may include removing malicious files, disabling compromised scripts, resetting permissions, or taking similar actions necessary to secure the account.
We may discontinue cleanup efforts and require restoration from a known-good backup when the compromise is extensive or cannot be reliably remediated. This may include situations involving numerous modified core files, unknown persistence mechanisms, database injections, unauthorized administrator accounts, repeated reinfection, widespread file modification, or other conditions that make cleanup unreliable or likely to leave the account compromised.
Restoration from backup, deletion of substantial customer data, or other significant modification of website content will normally require customer approval. However, we may take immediate action without prior approval when reasonably necessary to stop active abuse, prevent further compromise, protect infrastructure or other customers, or preserve network and server integrity.
Malware cleanup and recovery are provided on a reasonable-effort basis and do not guarantee that all malicious code, unauthorized changes, vulnerabilities, or persistence mechanisms will be identified or removed. Customers remain responsible for maintaining secure applications, credentials, plugins, themes, scripts, and other software within their hosting account.
6. Billing and PayPal
Prices, billing periods, renewal terms, and taxes are shown during ordering. You authorize HudsonHost and its payment providers to process charges you approve. PayPal is an independent payment provider and may process transaction, identity, device, fraud-prevention, and payment information under its own agreements and privacy statement. PayPal availability and payment approval are controlled by PayPal.
Unless otherwise stated, fees already earned for delivered services are nonrefundable. Approved refunds are returned through the original payment method when practical. Chargebacks, failed payments, or overdue balances may delay provisioning or result in suspension. You remain responsible for valid charges and applicable taxes.
7. HudsonHost verification texts and internal monitor alerts
HudsonHost offers email verification for new accounts and may offer text verification at signup when enabled. These messaging terms apply to each program when available and only after the recipient separately opts in.
Program and consent: HudsonHost sends one-time verification codes only to confirm new accounts when you request verification by text. Customer verification consent does not cover other messages. Separately, authorized HudsonHost staff may opt in to internal website-monitor alerts. These operational alerts are for our own team only and are not sent to customers. Neither program sends marketing or billing texts. Providing a phone number, creating an account, making a purchase, or accepting these general Terms of Service does not by itself authorize text messages. SMS consent is optional and is not a condition of purchase. Email verification remains available. This program does not send third-party marketing or affiliate promotions.
Frequency and charges: For new-account verification, message frequency depends on verification and resend requests. For internal staff alerts, message frequency varies with website-monitor events. Message and data rates may apply. Contact your wireless provider for details about your plan.
Opt out: Reply STOP to opt out of HudsonHost text messages. You may receive one confirmation of your opt-out, after which no further messages will be sent unless you provide new consent. Use email for new-account verification after opting out.
Help: Reply HELP for assistance or email hello@hudsonhost.com. You may also use our contact page.
Mobile number and delivery: Provide a mobile number you control and tell us if it changes. Carriers are not liable for delayed or undelivered messages.
Privacy: HudsonHost does not share, sell, rent, or provide mobile information, SMS opt-in data, or messaging consent to third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for how we handle messaging information.
8. Availability and warranties
Services are provided on an as-available basis. HudsonHost works to provide reliable service but does not promise uninterrupted or error-free operation. To the fullest extent allowed by law, HudsonHost disclaims implied warranties of merchantability, fitness for a particular purpose, and noninfringement.
9. Limitation of liability
To the fullest extent allowed by law, HudsonHost will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost data, or business interruption. HudsonHost's aggregate liability for a claim will not exceed the amount you paid HudsonHost for the affected service during the three months before the event giving rise to the claim. Some jurisdictions do not allow every limitation, so these limits apply only to the extent permitted.
10. Changes and termination
You may stop using Freemium at any time and may request cancellation of paid services through the Account Manager or Help Center. We may update these terms as services and legal requirements change. Material changes will be posted with a new effective date and, when appropriate, communicated through the account contact method.
11. Governing law and contact
These terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Before starting a formal dispute, contact HudsonHost so we can try to resolve it. Questions about these terms may be sent to hello@hudsonhost.com or through the contact page.